Support

Hours of Service:

We are open 7:30am to 6:00pm weekdays, but are available 24/7 to assist you when you need it.  See our special holiday hours below.

To assure the fastest services in an emergency, call (989) 498-4534.


Call or email:

Phone: (989) 498-4534 Toll Free: (800) 410-2872 Fax: (989) 498-4554Email a Support Request

Service portals:

NSO Service Portal Open/View Support Tickets Secure Payment Portal Open Webex

Special help:

Frequently Asked Questions Upload Files To Us Downloads Driving Directions / Contact

Special Holiday Hours

 New Years Day Eve 12/31/2025  Wednesday  Close @ 2pm
New Year's Day 1/1/26 Thursday All Day
Martin Luther King Jr. Day 1/19/26 Monday All Day
Memorial Day 5/25/26 Monday All Day
Independence Day (Observed) 7/3/26 Friday All Day
Labor Day 9/7/26 Monday All Day
Thanksgiving Day Eve 11/25/26 Wednesday Close @ 2pm
Thanksgiving Day 11/26/26 Thursday All Day
Day-After Thanksgiving 11/27/26 Friday All Day
Christmas Eve 12/24/26 Thursday All Day
Christmas Day 12/25/26 Friday All Day
New Year's Eve 12/31/26 Thursday Close @ 2pm
New Year's Day 1/1/27 Friday All Day