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Managed Services

Managed Services makes you secure with knowledge that your IT needs and issues are being met. You are assured that worry of software updates and server maintenance is performed with our managed services solution.

Managed Services Benefits

  • Reduced IT staffing and costs for your business
  • IT services can easily grow with your business
  • Freedom to focus on your core business
  • Capitalize on the power of enterprise-strength IT management — at a fraction of the cost
  • Head off problems with proactive IT management
  • Protect against daily threats with state-of-the-art security management
  • Get answers and resolve IT problems fast with our Help Desk
  • Enhanced business continuity and disaster recovery
  • Customer portal provides a view of your network.

The Smart Managed Services Solution

Netsource One provides IT managed services and IT support for organizations that depend on their technology to be up and running. NetSource One technical experts operate your entire IT infrastructure — or just the components that are most critical to you. Either way, you gain the security that comes from IT professionals who find and fix your technology troubles fast and who take customer service seriously.

Netsource One managed services is the smart way to run your office computer systems. When you entrust your IT management and connectivity requirements to Netsource One, you gain vital business advantages — increased productivity, enhanced infrastructure reliability, protection for crucial information assets, and freedom to focus on your core business.

Our goal at NetSource One is to provide proven cost and time effective methods that allow you to focus on your business instead of the technical issues that often hamper or supersede the goals of your business.

Our managed services can include the following features:

  • Unlimited remote & phone tech support with NetSource One
  • Updated antivirus for all managed servers & workstations (AVG Enterprise based antivirus software)
  • Automated Microsoft Patch Management
  • Cisco updates/maintenance
  • Backup software for all managed servers and select managed workstations with monitoring
  • Anti-Spam software (mailMAX based solution)
  • Monitoring of critical devices/servers
  • After hours emergency phone support
  • Workstation/Server remote control from any form of Internet access
  • Scheduled or on-demand reporting & auditing
  • NetSource One web portal ticketing system
  • Ability to perform hardware audits without physically touching the workstation/server
  • System optimization tools/utilities
  • Script execution and design utility
  • Software license tracking
  • Automated system lockdown and application/network restricting
  • Coordination with vendors for warranty work
  • Assist with maintaining your cycle of refreshing your hardware and software cycle.

Contact Netsource One today to have our experts tell you specifically how Managed Services and NetsourceIT is a smart decision for your business.

Security News

Locky Email Virus Spreading Like Wildfire

Stop Threats Before They Hit the Network

As some of you may know there is a devastating email virus spreading like wildfire. The Malware is called “Locky”. It is disguising itself as an email attachment and has been using various file types (Word Doc, Excel, ZIP, PDF and etc.). Once you open the attachment Locky Malware can encrypt 164 different file types. Locky encrypts files on all fixed drives, removable drives and also on RAM disk drives. The hackers are after your money, they are trying to get users to pay them to remove the virus, do not follow payment instructions or give your personal information!!!

How to reduce risk of being infected:

  • Use an advanced email firewall service such as Barracuda
  • As always, don’t open suspicious attachments (e.g. .doc, .xls, and .zip files)
  • Keep recent backup copies of important data in a secure place either online or offline
  • Ensure that your system and applications are fully updated and patched
  • Disable Microsoft Office macros by default and never enable macros in strange/unknown attachments that you receive via email

We have been seeing a large increase of the message types on our Barracuda Anti-Spam filter over the last 72 hours. Our Barracuda Anti-Spam filter is currently catching the emails and attachments for all of our Anti-Spam customers, but everyone is still at risk until the threat is fully detectable. For those who are unaware the Barracuda Email Security Gateway is integrated with a cloud-based service that pre-filters email before delivery to the onsite Barracuda Email Security Gateway. The Cloud Protection Layer is continuously updated with definitions in real time from Barracuda Central. In addition, Barracuda’s global cloud infrastructure provides the flexibility to handle email surges during specific periods of the day and during Denial of Service attacks. For our clients who do not use Barracuda or other spam firewall please contact us with any questions or concerns.

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