Support

Talk to a Tech:

  • (989) 498-4534
  • (800) 410-2872 (Toll Free)
  • Fax: (989) 498-4554



  • Your Total Technology Solution Provider
    NetSource One serves over 400 customers throughout Michigan and surrounding states
    from it's home office in Saginaw, Michigan.  We specialize in Managed Services,
    Virtualization, Unified Communications and many other technology based services.
    We are here to plan, build and support your business technology needs as your
    business technology partner.
  • Managed Services
    Lower your networking costs and give your company a competitive advantage by
    out-tasking your networking needs and computer/server maintenance to Netsource One.
    has solution options that can be customized to your business needs, providing
    monitoring, backup and more essential services.
  • Virtualization
    Virtualization technologies help promote energy savings and a green data center. Real
    cost savings on hardware and power expenses are only a few of the benefits obtained
    through virtualizing your servers. Simplification of backup and disaster recovery, fast
    server allocation, and high availability add reliability to your network. NetSource One
    offers VMWare solutions for server virtualization.
  • Unified Communications
    Unified Communications Solutions make it easier for your workforce to connect and communicate
    with each other and your customers. Using Cisco, Webex, and other products we integrate IP
    telephony, voice, video, email, instant messaging, web conferencing, document sharing and
    other technologies to provide a unified, quality experience that helps increase the efficiency
    and reliablity of your workforce.
  • Other Services
    NetSource One offers a variety of other services that are designed to round
    our our core offerings and provide additional "One Source" benefits to our customers.
    Spam and Anti-virus Protection, Data Center, Web & Application Development, and a
    whole range of other computer services customized to your needs are available when
    you need them.

Shellshock Info

Shellshock

NetSource One is aware of the recently-noted "Shellshock" vulnerability in the Unix Bourne-again shell (Bash). We have been tracking the Bash vulnerability since the original announcement on the 24th and working with all the vendors of devices that we support. This vulnerability affects Unix, Linux, and Mac OS X computers, and devices that implement a form of the Bash utility that allows remote user input.

The good news is that most of our customers' systems are Windows-based and not vulnerable. Vendors are still trying to identify the scope of the vulnerability, and we are diligently working with them to remediate any exposure that you have.

Please watch our Website and FaceBook pages for updates.

Read more about the Shellshock vulnerability of BASH.  This affects many Unix-based operating systems, including Linux and Apple's OS X.

Shellshock Service Alert

Heartbleed Bug Info

HeartbleedRecently there has been quite a bit of press concerning an OpenSSL defect that has been called the “Heartbleed” bug. 

You can read more about it here: http://www.heartbleed.com

Read NetSource One's response to this bug.

Eric Goslin and Jason Maude Receive Panasonic Certification

Eric Goslin and Jason Maude Receive Panasonic Certification

 Eric Goslin and Jason Maude have successfully completed the Panasonic TDE/NCP certification on Friday 11/21.  This certification required one week of onsite training at a Panasonic training center in Cleveland, Ohio and covered topics including installation and maintenance of Panasonic’s TDE/NCP Phone systems and Voice Mail.  With this certificate Eric and Jason are fully capable of providing long term support to our Panasonic phone system customer base as well as providing new Panasonic Phone solutions to new customers.

Panasonic

NetSource One is committed to keeping our technical staff trained to the highest level.  Interested in a new Phone System for your company?  Then contact NetSource One today and take advantage of our Communications Phone team!

MichBusiness Technology Guru - NetSource One

MichBusiness Technology Guru - NetSource One

We are happy to announce that NetSource One, Inc. has won the Technology Guru Award through MichBusiness.  Andy Skrzypczak, President, and Amanda Bowman, Marketing Coordinator, attended the event on November 19th to receive the award.

Neal Brothers of NetSource One featured in Cisco Impact Study

Neal Brothers of NetSource One featured in Cisco Impact Study

The Neal Brothers of NetSource One started their technology careers in the military. David and Warren Neal, U.S Army veterans and brothers have turned their military experience into success in the civilian workforce at NetSource One.

Read the full article

NetSource One, Completes SOC 2 Type 1 Examination

soc



The examination was performed by 360 Advanced, P.A., a full-service audit and consulting firm that specializes in integrated compliance solutions, including conducting SOC examinations. Companies who complete an annual SOC 2 examination are able to demonstrate a substantially higher level of assurance and operationally visibility than those companies who do not. The completion of the SOC 2 Type 1 examination typifies NetSource One, Inc.’s continued commitment to create and maintain the most stringent controls needed to ensure the highest quality and security of services provided to their customers. The Service Auditors’ Report includes a detailed description of NetSource One, Inc.’s controls and an independent assessment of whether the controls are placed in operation and suitably designed.

NSO Exceeds PCI Guidelines

PCI

Recently, the PCI Security Standards Council released guidance for merchants conducting vendor due diligence. As the guidance specifies, NetSource One, Inc. is independently audited every year. This gives our clients assurance that we meet SOC 2 security guidelines.

Read More...

New Employees

10/2/2014 - Adam Kern joins NetSource One as a Communication/Network Engineer.  Adam graduated from Baker College with a degree in Computer Science and also is Cisco Network Associate certified.  Adam has over six years working with the IT industry.  Some of Adam’s hobbies are hunting, camping, golfing, study and research and spending time with his wife and children.

10/1/2014 - Tiffany Rys has joined NetSource One as a Systems Engineer.  Tiffany is a graduate of Davenport University with a Bachelor in Information and Computer Security. Tiffany has over two years working in credit union Information Technology.  Some of Tiffany’s hobbies are digital art, pet rescue, travel and spending time with friends and family.

9/21/2014 - Aaron Janer joins NetSource One as a Helpdesk Engineer.  Aaron is a recent graduate of Northwood University with a Bachelor of Science in Management Information Systems.  He has previously worked with the Kroger Corporation.  Some of Aaron’s hobbies are basketball, golf, wakeboarding and snowboarding.

8/24/2014 - Bob Chadwick of Hemlock has joined the staff at NetSource One as a Helpdesk Engineer.  Bob brings with him ten plus years in customer service. He is one of the first people you talk to when you call us for support.    Bob enjoys Dungeons and Dragons, reading, and cooking.

NSO Receives Top 500 Recognition

NSO receives top 500 fastest growing Ingram Micro Channel Partner Recognition.

Ingram Micro informed NetSource One recently that we have joined the ranks of the top 500 fastest-growing Ingram Micro SMB channel partners in the US.

Learn More

Saginaw County Chamber's Outstanding Small Business of the Year 2013

The Saginaw County Chamber of Commerce is recognizing the success of NetSource One. The chamber has named the company the 2013 Outstanding Small Business of the Year.  NetSource One has locations at 5410 Hampton Place in Kochville Township and an office in Troy. It specializes in networking, virtualization, IT services management and business phone systems.

Read the MLIVE Article 

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