Support

Talk to a Tech:

  • (989) 498-4534
  • (800) 410-2872 (Toll Free)
  • Fax: (989) 498-4554



  • Your Total Technology Solution Provider
    NetSource One serves over 400 customers throughout Michigan and surrounding states
    from it's home office in Saginaw, Michigan.  We specialize in Managed Services,
    Virtualization, Unified Communications and many other technology based services.
    We are here to plan, build and support your business technology needs as your
    business technology partner.
  • Managed Services
    Lower your networking costs and give your company a competitive advantage by
    out-tasking your networking needs and computer/server maintenance to Netsource One.
    We have solution options that can be customized to your business needs, providing
    monitoring, backup and more essential services.
  • Virtualization
    Virtualization technologies help promote energy savings and a green data center. Real
    cost savings on hardware and power expenses are only a few of the benefits obtained
    through virtualizing your servers. Simplification of backup and disaster recovery, fast
    server allocation, and high availability add reliability to your network. NetSource One
    offers VMWare solutions for server virtualization.
  • Unified Communications
    Unified Communications Solutions make it easier for your workforce to connect and communicate
    with each other and your customers. Using Cisco, Webex, and other products we integrate IP
    telephony, voice, video, email, instant messaging, web conferencing, document sharing and
    other technologies to provide a unified, quality experience that helps increase the efficiency
    and reliablity of your workforce.
  • Other Services
    NetSource One offers a variety of other services that are designed to round
    our our core offerings and provide additional "One Source" benefits to our customers.
    Spam and Anti-virus Protection, Data Center, Web & Application Development, and a
    whole range of other computer services customized to your needs are available when
    you need them.

Holiday Hours

Merry Christmas and Happy Holidays 

NetSource One will have the following limited hours in effect during the upcoming holiday.

  • December 24, 2014 - closing at 3:30 pm.
  • December 25, 2014 - closed all day.
  • December 26, 2014 - closed all day.

  • December 31, 2014 - closing at 3:30 pm.
  • January 1, 2015 - closed all day.
  • January 2, 2015 - open all day.

If you require emergency service during this time, please call our regular line (989) 498-4534 to report your issue to our answering service.  Non emergency requests can be made online at www.nsoit.com/support.

Cybersecurity Awareness Training

Are you concerned about recent data breaches or security alerts?  We will teach your staff the steps to take to make your company more secure.

NetSource One is offering a one hour training session at your location for an unlimited number of attendees.  Highlights of what this offering includes:

  • An Overview of Information Security
  • Recent Data Breaches
  • Physical Security
  • Password Best Practices
  • Safe Surfing
  • Email Best Practices
  • Signs of Unauthorized Access
  • Mobile Device Security
  • Social Engineering
  • How to Use Threat Intelligence, and
  • A Pledge Your Staff Can Sign and Hang as a Reminder

Presented by Wes Reynolds, CISSP Security Specialist for NetSource One

 

Call your NetSource One Account Manager (989) 498-4534 Today for Details!

Secure Device Recycling

Do you need to have your old computers recycled, but have to know that your corporate information is safe?  Bring all of your old computers to a single location and get the documentation you need for auditors when you dispose of old equipment.

NetSource One is offering a secure device recycling package that includes:

  • Documented Chain of Custody
  • Includes Laptops, PCs, Servers
  • Unlimited Computers, Monitors
  • All Computers Recycled if Possible
    (Minimum Use of Landfill, Helping Our Environment)
  • All Media Securely Destroyed
  • Media Destruction Process is AAA-Certified by NAID
    (National Association for Information Destruction)
  • Hard Drives Later Shredded and Smelted for Recycling
  • Client Receives List of All Destroyed Hard Drives
  • Client Receives List of Recycled Computers

Call your NetSource One Account Manager (989) 498-4534 Today for Details!

Windows 2003 End of Support

Windows Server 2003 support is ending July 14, 2015.

NetSource One is here to guide you through the process and assist you in upgrading your servers.  Contact us to get an evaluation of your technical needs. 

Learn More  Contact Us

Andy Skrzypczak Joins Chamber Board

Saginaw Chamber

Andy Skrzypczak, will become a member of the Saginaw Chamber of Commerce Board of Directors on January 1, 2015.

He will be joining 25 other business and community leaders on one of the most influential policy making organizations in Saginaw County. The Saginaw Chamber is a membership organization of nearly 1000 organizations. Our Mission statement: “The Saginaw County Chamber of Commerce Mission is to support local business success”.

The Board of Directors are asked to attend monthly scheduled meetings that are held in the Chamber Board room on the fourth Thursday of each month, beginning at 7:30 am. There are a few exceptions to that due to where holidays fall on the calendar, and we do not meet in July and August.

Eric Goslin and Jason Maude Receive Panasonic Certification

Eric Goslin and Jason Maude Receive Panasonic Certification

 Eric Goslin and Jason Maude have successfully completed the Panasonic TDE/NCP certification on Friday 11/21. 

This certification required one week of onsite training at a Panasonic training center in Cleveland, Ohio and covered topics including installation and maintenance of Panasonic’s TDE/NCP Phone systems and Voice Mail.  With this certificate Eric and Jason are fully capable of providing long term support to our Panasonic phone system customer base as well as providing new Panasonic Phone solutions to new customers.

Panasonic

NetSource One is committed to keeping our technical staff trained to the highest level.  Interested in a new Phone System for your company?  Then contact NetSource One today and take advantage of our Communications Phone team!

MichBusiness Technology Guru - NetSource One

MichBusiness Technology Guru - NetSource One

Andy Skrzypczak and Amanda Bowman, Marketing Coordinator, attended an event to receive an award for MichBusiness Technology Guru.

NetSource One, Inc. was presented with a BEST of MichBusiness Award on November 18th at an event held at the International Banquet Center at the Atheneum Suites Hotel in the heart of Detroit’s vibrant downtown.

NetSource One was honored in grand style at the michbusiness Award’s version of the Oscars, sponsored by the Michigan Business and Professional Association. Nearly 100 honorees in various categories were recognized.

From education excellence to manufacturing inspiration, from the stellar startups to the CPAs who help guide them, from nonprofit beacons to technology gurus to the champions who support all of them – the categories recognize the companies, the organizations and the individuals who are making a significant impact on Michigan’s economy both now and into the future. NetSource One was honored in the category of Technology Guru

Neal Brothers of NetSource One featured in Cisco Impact Study

Neal Brothers of NetSource One featured in Cisco Impact Study

The Neal Brothers of NetSource One started their technology careers in the military. David and Warren Neal, U.S Army veterans and brothers have turned their military experience into success in the civilian workforce at NetSource One.

Read the full article

NSO Exceeds PCI Guidelines

PCI

Recently, the PCI Security Standards Council released guidance for merchants conducting vendor due diligence. As the guidance specifies, NetSource One, Inc. is independently audited every year. This gives our clients assurance that we meet SOC 2 security guidelines.

Read More...

Shellshock Info

On September 24, researchers revealed a new vulnerability bug, Shellshock.  NSO is staying up to date on this threat.

Shellshock is a hole in Bash (Bourne Again Shell), a piece of software in many Unix-based operating systems, including Linux and Apple's OS X. Bash is a shell, a type of program that lets users command their computers. The Shellshock vulnerability could allow an arbitrary piece of code to be processed and executed on an impacted server computer.

NetSource One is aware of the recently-noted "Shellshock" vulnerability in the Unix Bourne-again shell (Bash). We have been tracking the Bash vulnerability since the original announcement on the 24th and working with all the vendors of devices that we support. This vulnerability affects Unix, Linux, and Mac OS X computers, and devices that implement a form of the Bash utility that allows remote user input.

The good news is that most of our customers' systems are Windows-based and not vulnerable. Vendors are still trying to identify the scope of the vulnerability, and we are diligently working with them to remediate any exposure that you have.

Please watch our Website and FaceBook pages for updates.

Heartbleed Bug Info

HeartbleedRecently there has been quite a bit of press concerning an OpenSSL defect that has been called the “Heartbleed” bug. 

You can read more about it here: http://www.heartbleed.com

Read NetSource One's response to this bug.

Saginaw County Chamber's Outstanding Small Business of the Year 2013

The Saginaw County Chamber of Commerce is recognizing the success of NetSource One. The chamber has named the company the 2013 Outstanding Small Business of the Year.  NetSource One has locations at 5410 Hampton Place in Kochville Township and an office in Troy. It specializes in networking, virtualization, IT services management and business phone systems.

Read the MLIVE Article 

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